TERMS & CONDITIONS - RESIDENTIAL

Please review the following terms and conditions:

The following CREDIT POLICY is written and adopted to meet Federal and State credit laws. R.H. Foster Energy, LLC will not discriminate in granting credit on the basis of race, color, religion, national origin, sex, marital status or age; because all or part of the applicants income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act.

ALL BILLS ARE DUE UPON PRESENTATION: All account balances which are unpaid thirty (30) days after billing date are overdue. Terms are net 30 days.

CREDIT: Credit approval is determined via a signed, completed credit application. Consumer credit reports may be requested for the purposes of evaluating this application and in the future for reviewing account credit limits, for account renewal, for servicing and collection purposes, and for other legitimate purposes associated with the account. Upon review of the application and other credit reports obtained, an approval or denial letter will be sent with notification of the decision on whether to grant credit.

ELECTRONIC CHECK RE-PRESENTMENT POLICY: Checks returned for non-sufficient funds, will be debited back to the account from which it was drawn for the face amount of the check, plus a returned check processing fee of $30.00.

LATE FEE TERMS: All accounts are subject to late fees. Late fees will be added, computed at a periodic rate of 1.5%, which is an annual rate of 18%, calculated for the date of purchases on amounts unpaid 30 days or more.

CHANGE IN TERMS: R.H. Foster Energy, LLC has the right to change terms of this agreement at any time with appropriate notice as required by law. New terms may apply to balances outstanding at the time the new terms take effect, subject to state law.

COLLECTION COSTS: Collection costs will be added to all accounts that are referred to Maine District Court. Costs may include, but are not limited to: fees paid to the court, law enforcement agencies and/or attorneys. Copies of all collection costs will be provided at the customers request.

TERMINATION OF ACCOUNT: R.H. Foster Energy, LLC retains the right to cancel or limit use of any customer’s account.

AUTOMATIC DELIVERY: R.H. Foster Energy, LLC will determine automatic delivery based on credit approval and/or credit history. All propane accounts must be on automatic delivery and credit approved. Each customer must maintain access to the property and communicate any changes in consumption.

WILL CALL DELIVERY: A customer may call to request product(s) to be delivered. R.H. Foster Energy, LLC will deliver the requested product(s) on the next scheduled delivery day without a delivery charge.

DELIVERY CHARGES: A delivery charge of $100 may be applied for an established customer for any delivery requested outside the regular delivery schedule. $100 after hours.

C.O.D. ACCOUNTS: C.O.D. accounts require payment before or at the time of delivery. A C.O.D. account customer must submit a new credit application to be returned to an “Open Charge” status.

BUDGET ACCOUNTS: A customer with a zero balance and approved credit may request a budget account. Eleven (11) monthly payments are based on twelve (12) month usage and may include a service contract. Accounts failing to remit two (2) consecutive payments will be removed from the budget plan, returned to standard pricing, taken off automatic delivery and placed on previous credit status.